Search: the entire directory only in Software/Help_Desk

Top: Computers: Software: Help_Desk:

---

Asset Management  (22) Browser Based  (86) Call Centers  (7) Directories  (5) Information Technology  (17)

Live Support  (21) Lotus Notes Based  (4) Support and Management  (14) Vendors  (8)

See also:

• Business: Business Services: Quality Control and Tracking: Software  (93)
• Business: Customer Service: Software  (27)
• Computers: Software: Configuration Management: Bug Tracking  (112)

---

Acacia Help Desk - Features include Win32 administrator client, knowledge management, call tracking, email functionality, and system reporting..

AmberCat - Web-based and desktop software for internal and external help desks, customer service, and facilities management..

Auratech Software - Australian based company that provides the Client Integrated Support System..

Control-F1 - Provides enterprise solutions for live and automated support..

Coral Sea Software - Windows-based help desk featuring help desk, inventory management, trouble ticketing, browser-access module, and system reporting..

Double IS - Software enabling facility's managers to track work orders (SLAs, KPIs), room booking (catering, AV equipment, visitors) and building maintenance (PPM)..

Easy Access Help Desk - Offers help desk software applications for businesses, software support, and call center solutions..

HelpTrac - Complete help desk and customer support system that tracks problems and solutions, prioritizes tasks, and analyzes technician efficiency..

Home Run Help Desk - The Microsoft Access-based call ticket application for small businesses and workgroups..

ieComputerSystems - Specialises in helpdesk software, software development and IT consultancy services..

Insirux - Windows 2000/XP software client includes contact management, issue tracking, knowledge base, asset management, and email integration..

Internet Software Sciences - A turn-key, customizable help desk for both IT and customer support. A free 3 user download version is available..

Kemma Software - The BridgeTrak Suite is versatile and scalable help desk and tracking software used to track calls, problems or software bugs/defects. Available for Windows and Web..

Langley Computer Services - UK based company offersHelp+ Helpdesk Software for Windows 95 and Windows NT..

LBE Help Desk Software - Help desk software features include Win32 application, browser-based interface, e-mail handler, and advanced system reporting..

The Management and Help Desk Community - A portal of news, information and interactivity for both help desk software and management issues.

NetHelpDesk - Helpdesk software for network support staff. Functions include fault tracking, change management, SLA, network diagrams and service status monitoring..

NetKeeper - A leading provider of help desk, CRM, call center and network management software solutions for the LAN /WAN and Internet..

PRD Software - Provides HelpMaster Pro help desk software to log, track and resolve support issues for windows 9x/NT.

SDS HelpDesk Solutions - Provides incident logging and tracking, profiles, contract and warranty management, time tracking, knowledge base, search and reporting capabilities..

Softopia - Offers iTrack, is a support tool used to track and resolve support calls, e-mails and user inquiries. Includes a Windows client and a web interface..

Supportsoft - Real-time service management and support automation software..

Surado - Features Win32 administrator application, Web-accessible interface, client information management, and lead management..

Vertical Solutions Inc. - Develops and implements customer service, help desk and sales force automation software..

Wickett Software - Provides both local software and web-based helpdesk software with Microsoft Access and SQL integration..

World Web Dynamics - Live Demo of help desk software, including specific offerings for school districts..

---